Fully qualified gas engineers you can rely on when it really counts
When you’re at work, we’re working alongside you. Our team is available every hour, every day of the week & year round. If you encounter a heating, gas issue or plumbing problem, a member of DPP can be onsite within an hour to provide assistance*.
Our team of gas engineers has a 85% first-time fix rate, which means that when your business comes to standstill due to a heating issue or gas related problem, there’s a strong likelihood that we’ll be able get your day back on track.
Plumbing & heating is in DPP’s blood…
DPP was originally established back in 1985 as Dean Price Plumbing, & our team serviced the heating & plumbing needs of both homes & businesses. Whilst the company has changed considerably since then (our name has even changed to Dynamic Proactive Professional), our ability to help clients with their gas related issues has only continued to improve over time. DPP now only serves commercial clients, which ensures we’re better aligned with our clients in their needs & values.
Whether you’re looking for a company to install a new gas interlock system, your property’s heating has cut out, or you’re looking to investigate a potential plumbing issue; DPP are ready to help.
Key performance indicators (KPIs)
We work to our own performance indicators as well as those set by the industry and our customers.
>Attendance on site within agreed time frames
>Percentage of first time fixes
>Remedial works quotation provided within agreed time frame
>Works completed within agreed time frame
In addition to our exceptional team of engineers, we also have a round the clock team of customer support specialists available to streamline communication & ensure that engineers arrive prepared for the issues you’re facing.
*assuming that you’re either an existing maintenance client or are within our standard service area.